Frequently Asked Questions
We take great pride in our commitment to quality, value and service, so if you have questions, we are ready to assist. Our most frequently asked questions are below. Our support menu is displayed on the top. If you don’t find what you are looking for, please call or e-mail us. We look forward to resolving your issue.
Which certificate do you have?
Which product you produce?
What is your experience in this line?
Can you make our logo on the products?
What is your MOQ?
Can you accept small quantity sample order before production?
What is your production time?
What are your payment terms?
Do you have any warranty?
Do you have any protect policy for our products in the market after we cooperated with you?
What is your advantage compare to other supplier?
Q: Which certificate do you have?
A: We have CE certificate, and all of our products components are conform to CE and RoHS standard.
Q: Which product you produce?
A: Our main product is PA wooden and plastic speaker, mixer, amplifier, and all other relative parts and products.
Q: What is your experience in this line?
A: We have over 15 years experience in Pro-Audio production and business. We are professional in this line.
Q: Can you make our logo on the products?
A: Yes, of course. Our main business is OEM production, we can make and print your logo on your products and package when the quantity reached our MOQ.
Q: What is your MOQ?
A: The MOQ is different as per different products, for example, 50pcs~100pcs for speakers.
Q: Can you accept small quantity sample order before production?
A: Yes, we can offer sample for your testing first before production.
Q: What is your production time?
A: After order and details confirmed, we need 30~35days for passive speaker, 40~45days for active speaker, just take some days more for the first order.
Q: What are your payment terms?
A: We accept T/T, L/C for big amount, and Paypal, Western Union for small amount.
Q: Do you have any warranty?
A: Yes, we offer free spare parts to OEM production order in one year for replacing broken one. And we offer cost-price on all spare parts for all the life.
Q: Do you have any protect policy for our products in the market after we cooperated with you?
A: Yes, we only offer one product to one customer in one country, to protect from competition lost.
Q: What is your advantage compare to other supplier?
A: To support customer better and help them to develop deeper and better in their market, we always offer good product, good price and good service. And we can make adjustment on products as per your personal request.